Delivery
With an
extensive range of products it is not possible to stock all items however, Progen
works closely with all their suppliers to ensure a smooth supply of products
to customers including non stocked items and special orders. Progen aims to
work to the following delivery lead times:
Stock items
- All items designated as "ex stock" at the point of order will, normally,
be delivered within 72 hours of order acceptance.
Non Stock Items
- All items designated as non stock will, normally, be
delivered within 14 days of order acceptance, subject to manufacturer lead
times and availability.
- An order acknowledgement will be posted within 48
hours of order acceptance indicating anticipated delivery date.
- All deviations to anticipated delivery date will be notified to the
customer.
Special Orders
- All items designated as "special order items" will be
subject to variable delivery lead times.
- Anticipated delivery date will be advised to customers when
available.
