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With an extensive range of products it is not possible to stock all items however, Progen works closely with all their suppliers to ensure a smooth supply of products to customers including non stocked items and special orders. Progen aims to work to the following delivery lead times:

Stock items

  • All items designated as "ex stock" at the point of order will, normally, be delivered within 72 hours of order acceptance.

Non Stock Items

  • All items designated as non stock will, normally, be delivered within 14 days of order acceptance, subject to manufacturer lead times and availability.
  • An order acknowledgement will be posted within 48 hours of order acceptance indicating anticipated delivery date.
  • All deviations to anticipated delivery date will be notified to the customer.

Special Orders

  • All items designated as "special order items" will be subject to variable delivery lead times.
  • Anticipated delivery date will be advised to customers when available.

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   Progen Focus 2017


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